Market Sectors
Click here to read about the benefits of Agility in a Manufacturing environment
When flooring manufacturer Forbo introduced a Computerised Maintenance Management System the company reduced its plant breakdowns from 90 per month to less than 20, increasing plant availability from 89 per cent to 97 per cent.
“Agility played a vital role in our project to reduce the number of plant breakdowns from 90 per month to less than 20. Without Agility it really would not have been possible.”
Click here to read about the benefits of Agility in a Facilities Management environment
Trevor Fox, the Buildings Manager at The Sheffield College, said, “We were running four different systems, three different helpdesk tools and one work-order management system. When the management of the estate became centralised there was a need to standardize the system we used and, importantly, present one simple interface to our users.”
Trevor said, “Clear communication is one of our most important requirements. Contractors need fast access to information about their assignments and we want to provide all users with clear data regarding the status of their work orders. That has definitely been achieved with Agility.”
Click here to read about the benefits of Agility in the Utilities Sector.
Every year, utility companies spend millions of pounds maintaining and repairing their assets and a lot of maintenance costs are wasted on poor management of maintenance issues.
Also, new economic and regulatory forces are requiring utility companies to re-think ways to prevent asset failures and optimise maintenance schedules. Agility can provide a near-real-time insight into the performance of sites and assets, enabling maintenance engineers to react and rectify issues at every level.
Agility allows you to optimise maintenance schedules and reduce the likelihood of asset failures. Work requests and alerts enable maintenance teams to fix issues during already planned maintenance outages and choose the right time to replace poorly performing equipment in a more planned and cost-efficient way.
Click here to read about the benefits of Agility in a Healthcare environment.
Robots at Forth Valley Royal Hospital are being used to help to keep patient areas free of trolleys, reduce infection risks and free up support staff. The Agility computerised facilities management system is integrated with the robotic vehicles to monitor their performance delivering and retrieving a wide range of supplies.
In addition to performance management for the robots Agility is being used to automatically allocate and dispatch porters based on their location in the hospital, take food orders at the bedside and manage a wide range of services including reception, estates maintenance, security and cleaning.
Robin Barter of Serco says, “SoftSols Group rapidly understood the extremely complex requirements of the performance management system and the system interface with the robots, and then expertly translated these into comprehensive specifications and, subsequently, a coherent working system.”
Click here to read about the benefits of Agility in the Service Sector.
Service providers everywhere are concerned with improved scheduling and response times, controlling work and monitoring its cost, all while ensuring a high level of customer satisfaction.
If you only had to manage a pre-determined schedules that would be easy, but add in the emergency calls, the repair requests, and after-hour service demands, and now you need an effective work management system.









