Agility CAFM Solutions
You operate in a busy, fast-paced environment, providing both hard and soft services through your team and external contractors. Everyone needs to be operating efficiently to ensure you hit your SLAs.
You need visibility and control. You need Agility CAFM solution.
Watch our video to see how Agility can help your facility run smoothly, keeping your customers happy.
Agility CAFM Capabilities
Used by some of the world’s leading facilities, Agility enables the management of hard and soft services across entire sites. Whether you’re involved in education like Sheffield College, or running a busy shopping centre like Meadowhall, Agility works tirelessly behind the scenes, keeping things running smoothly and your customers happy.
Agility allows the visibility of all planned and reactive work in a single system and helps manage your team and other contractors in parallel. You’ll understand exactly what’s in the plan for today, tomorrow, and beyond.
Core to your operations is the helpdesk feature and work requests can be quickly and efficiently logged and deployed to the right available resource. Question sets can be used to quickly and easily triage requests to help ascertain priority. Agility can also deploy work to your team, saving administration and costs.
Agility Mobile Solutions enables work requests to be accepted, actioned and completed all through the mobile device. Should a request be identified by a team member, they can simply create the request and self-assign to speed up completion. Risk assessments can be completed prior to starting a request and any required inventory can also be requested and assigned. Progress of work can be communicated through email updates to everyone involved.
Agility gives you visibility of all outstanding work in colour coded, easy to understand screens, so you can identify as work nears deadline. Your performance against targets can be quickly illustrated and interrogated using Agility’s powerful dashboard and reporting capabilities.
As soon as a job is logged it is our responsibility, the clock is ticking. We have customers to support and service level agreements (SLAs) to meet. Agility offers us a clear overview of our workload and performance.
Jon Park, Property Services Manager, Meadowhall